如何掌握突尼斯商务礼仪

在国外工作可以拓展你的文化视野,扩大你的商业联系。然而,得知你将因公访问突尼斯可能会引起恐慌和紧张。如果你不熟悉当地的商业文化,这种情况更有可能发生。这里有几个在突尼斯掌握商务礼仪的建议,而不是让焦虑取代和破坏你在国外的经历。

商务会议
信任在突尼斯很重要;因此,商务人士在做生意之前会花很多时间建立个人关系。在会议开始时,冗长的闲聊是惯例。
预约是惯例,应该提前预约。在预定日期前一两天确认会议。

由于7月和8月的酷热,许多突尼斯人不喜欢在这段时间安排会议。
斋月期间,工作日通常较短,因为许多穆斯林白天不吃食物或饮料,所以不要指望你的主人提供饮料,如茶。

突尼斯企业通常在周一至周五中午12:30至下午2:30之间停止营业,共进午餐。一些企业也关门祈祷。
预期轻松的会议议程。会议经常被外人打断,谈话可能会偏离轨道几次。与其烦躁不安,不如顺其自然。加入这些随机对话是可以接受的。然而,在新的人离开房间之前,你不应该提出原来的话题。

法语是突尼斯的官方语言。如有必要,请带翻译过来。
商业决策是从高层做出的。因为决定是经过深思熟虑后做出的,所以不要期望立即得到回应。此外,不要匆忙进行谈判。突尼斯商人更喜欢软销售策略。

不耐烦被认为是粗鲁的。由于突尼斯人不对抗,他们不喜欢公开说“不”。有时候,他们会同意你的立场,只是因为他们不想让你丢脸。
准时到达参加初次会议,尽管你可能会一直等着。

称呼商务人士为先生或夫人,后面跟着他们的姓是可以接受的。
如果你拥有一所著名学校的高级大学学位,或者如果你有重大的商业成就,在谈话中随意提及这些。突尼斯商业专业人士对证书印象深刻。
出于尊重,一些突尼斯人在和上级说话时避免直接眼神接触。

商业名片
赠送名片没有仪式。然而,带两张卡片是合适的。一张卡翻译成英语和阿拉伯语,另一张卡翻译成英语和法语——这取决于你的主人。出示卡片时,主人语言的那一面应该面朝上。另外,先给更高级别的突尼斯人名片。

职业装
突尼斯合适的职业装是正式和保守的。男人通常穿西装(初次见面穿深色西装)。女性通常穿西装或连衣裙。连衣裙和裙子应该垂到膝盖以下,衬衫袖子应该覆盖手臂的大部分。一些突尼斯商人夏天不穿西装外套。

用餐礼仪
商务会议可以在咖啡馆和餐馆举行。
如果被邀请到家里吃商务餐,准备好脱鞋。此外,出于对主人的尊重,着装得体也很重要。因为一些突尼斯人不招待男女混合团体,所以带你的配偶来参加这个会议可能不合适。
在你的主人开始吃之前不要开始吃;如果你的主人把公共肠道放在桌子上,不要感到惊讶。只吃你前面的部分。不要把手伸过碗。
一些突尼斯人用手吃饭,而另一些人用刀叉。跟随你的主人。如果你用手吃饭,只用右手的前两个手指。

送礼
如果你被邀请参加家里的商务活动,给主人带一份小礼物,比如花或水果。只有主人喝酒的时候才带酒。

在另一个国家的商业会议或大会上生存是可能的。在大多数情况下,这都归结为在离开你的祖国之前对自己进行当地商业文化的教育。祝你好运。

Working abroad can expand your cultural horizons and grow your business contacts. However, learning that you’ll visit Tunisia on business might invoke panic and nervousness. This is more likely to occur if you’re unfamiliar with the local business culture. Rather than let anxiety take over and ruin your experience in a foreign land, here are several tips to master business etiquette in Tunisia.

Business Meetings
Trust is important in Tunisia; therefore, business people spend a lot of time building a personal relationship before conducting business. Lengthy small talk is customary at the beginning of meetings.
Appointments are customary and should be made in advance. Confirm meetings one or two days before the scheduled date.

Due to the extreme heat in July and August, many Tunisians do not like to schedule meetings during this time.
During Ramadan, the workdays are typically shorter, and since many Muslims do not consume food or beverages during the day, do not expect your host to offer a drink, such as tea.

Tunisian businesses typically close between 12:30 PM and 2:30 PM Monday through Friday for lunch. Some businesses also close for prayer.
Anticipate a relaxed meeting agenda. Meetings are often interrupted by outsiders, and the conversation may go off track several times. Rather than get agitated, go with the flow. It is acceptable to join these random conversations. However, you should not bring up the original topic until the new person leaves the room.

French is the official language in Tunisia. Bring an interpreter if necessary.
Business decisions are made from the top. Since decisions are reached after a lot of deliberation, do not expect an immediate response. Also, do not rush the negotiating process. Tunisian business people prefer soft sale tactics.

Being impatient is considered rude. And since Tunisians are non-confrontational, they don’t like to overtly say ’no.’ Sometimes, they’ll agree with your position simply because they don’t want you to lose face.
Arrive on time for initial meetings, although you may be kept waiting.

It is acceptable to address business people as Monsieur or Madame, followed by their family name.
If you have an advanced university degree from a prestigious school, or if you have major business accomplishments, casually mention these in conversation. Tunisian business professionals are impressed by credentials.
Some Tunisians avoid direct eye contact when speaking with a superior out of respect.

Business Cards
There is no ritual surrounding the giving of business cards. However, it’s appropriate to bring two cards. One card translated in English and Arabic, and the other card translated in English and French — depending on your host. When presenting your card, the side that has your host’s language should face up. Also, give business cards to higher-ranking Tunisians first.

Business Attire
Appropriate business attire in Tunisia is formal and conservative. Men usually wear business suits (dark colored suits to an initial meeting). Women typically wear business suits or dresses. Dresses and skirts should fall below the knee, and shirt sleeves should cover the majority of the arm. Some Tunisian business people do not wear a suit jacket during the summer.

Dining Etiquette
Business meetings can take place in cafés and restaurants.
If invited to a home for a business meal, be prepared to remove your shoes. Also, it’s important to dress well out of respect for your host. Since some Tunisians do not entertain mixed-sex groups, it may not be appropriate to bring your spouse to this meeting.
Do not start eating until your host begins to eat; and don’t be surprised if your host places a communal bowel on the table. Only eat from the section that’s in front of you. Do not reach across the bowl.
Some Tunisians eat with their hands, whereas others use knives and forks. Follow your host’s lead. If you eat with your hands, only use the first two fingers on your right hand.

Gift-Giving
If you’re invited to attend a business function at a home, bring the host a small gift, such as flowers or fruit. Only bring alcohol if the host drinks.

It’s possible to survive a business meeting or conference in another country. In most cases, it all boils down to educating yourself on the local business culture before leaving your home country. Good luck.

原文:https://www.careeraddict.com/master-business-etiquette-in-tunisia

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