如何掌握卡塔尔商务礼仪

卡塔尔是阿拉伯半岛海岸上一个虽小但极其重要的国家。尽管这个美丽而严格的穆斯林国家的总人口只有180万,但实际上只有28万人是卡塔尔公民。该国拥有世界第三大天然气和石油储量,这导致该国变得异常富有,许多外国公司在那里设有基地。尽管这是一个严格的穆斯林国家,但他们是友好的人,习惯了周围庞大的外籍商业人口。然而,当他们遵循严格的伊斯兰教法时,你尊重并遵循他们独特的商业礼仪是很重要的。

人民
在卡塔尔做生意时,你必须始终尊重伊斯兰教。大多数卡塔尔人遵循极其严格的伊斯兰教“瓦哈比”形式。这意味着永远不要忘记这个国家的商业和宗教之间的联系。由于这种保守的性质,公司极其等级森严,所有决策都由最高管理层做出。初级成员没有决策权,因此这可能会导致谈判需要很长时间,因为信息在各个级别上来回传递。卡塔尔人也更喜欢和他们认识的人做生意。这是为了让他们知道他们可以信任他们。正因为如此,会议没有开门见山。相反,会有很多非正式的讨论。家庭在阿拉伯文化中极其重要,所以此时询问对方家庭的幸福是礼貌的。不过,不要直接询问家庭中的女性成员,这一点很重要。这种非正式性会导致决策过程的进一步拖延。

问候
问候某人时,男人和女人都应该先和房间里最年长的人握手。卡塔尔人也非常喜欢头衔,所以使用一个人的名字和任何个人或专业头衔是很重要的。

着装规范
尽管卡塔尔是一个保守的国家,但它比近邻沙特阿拉伯宽容得多。法律不要求外国女性穿“阿巴亚”全身斗篷,所有女性都可以开车。在卡塔尔,男人和女人穿衣的关键是谦虚。确保在任何商业环境中,以及几乎所有公共环境中,主体的大部分都被覆盖。

正确
部分由于炎热,卡塔尔的生活节奏要慢得多。准时在卡塔尔并不特别重要。会议经常在很短的时间内改变,尽管准时开会是礼貌的。你的同事可能会晚一点到。

沟通
尽管英语被广泛使用,尤其是在商人中,但阿拉伯语仍然是该国的官方语言。因为他们有自己独特的文化和习俗,如果你至少学几个阿拉伯语短语,比如“谢谢你”=“舒克兰”,那将非常感激。然而,最好在你开会前弄清楚他们是否会说英语。如果他们不会说英语,你需要雇一名翻译来进行谈判。所有文件都有阿拉伯文和英文版本也是标准做法。

送礼
送礼在阿拉伯文化中很常见,也很受欢迎。如果你确实送了一份礼物,那么你应该确保它是高质量、昂贵的,而不是酒精、猪肉或任何其他冒犯穆斯林的东西。高品质的传统香水是一个很好的选择。卡塔尔是一个奇妙而有趣的国家,可以去那里旅游和做生意。对于不习惯穆斯林和阿拉伯文化和习俗的西方游客来说,这也是一个巨大的挑战。但是只要你记得谦虚,尊重他人,灵活安排时间,你就应该在卡塔尔有一个成功的商业冒险

Qatar is a small, but extremely important country on the coast of the Arabian Peninsula. Although this beautiful strict Muslim country has a total population of just 1.8 million people, only 280,000 of those people are actually Qatari citizens. The country has the third largest gas and oil reserves in the world which has led to the country becoming amazingly wealthy and a large number of foreign companies having bases there. Although it is a strict Muslim country they are friendly people used to the large expat business population that surrounds them. However, as they follow strict Sharia law, it is important that you respect and follow their unique business etiquette.

The People
It is important that you are always respectful towards Islam when trying to conduct business in Qatar. Most Qataris follow the extremely strict “Wahhabi” form of Islam. This means that it is important to never forget how linked business and religion are in the country. Because of this conservative nature, companies are extremely hierarchical and all decisions are made by top management. The junior members have no decision making power, so this can lead to negotiations taking a long time as information passes up and down the levels. Qataris also prefer to do business with people that they know. This is so that they know they can trust them. Because of this, meetings do not get straight down to the point. Instead there will be a lot of informal discussion. The family is extremely important in Arabic culture so it is polite at this point to ask about the well-being about of your counterpart’s family. It is important not to ask directly about any female members of the family though. This informality can lead to a further delay of the decision making process.

Greetings
When greeting someone both men and women should always shake hands with the most senior person in the room first. Qataris are also extremely fond of titles so it is important to use a first name and any personal or professional titles a person may have.

Dress Code
Although Qatar is a conservative country, it is much more tolerant than its close neighbour Saudi Arabia. Foreign women are not required by law to wear the ‘Abaya’ full body cloak and all women can drive cars. The key to dressing in Qatar for both men and women is modesty. Ensure that the majority of the body is covered when in any business setting and in almost all public settings as well.

Punctuality
Partly due to the heat, life moves at a much slower pace in Qatar. Punctuality is not particularly important in Qatar. Meetings are often changed at very short notice and although it is polite to be on time for a meeting. It is likely that your counterparts will be a bit late.

Communication
Although English is widely spoken especially among business men, Arabic is still the country’s official language. As they have their own unique culture and customs it will be very much appreciated if you at least learn a few phrases of Arabic such as “thank you” = “Shukran”. However, it would be best to find out before your meeting if they speak English. If they don’t speak English you will need to hire a translator in order to conduct your negotiations. It is also standard practice to have all documents in both Arabic and English.

Gift Giving
Gift giving is common in Arabic culture and is much appreciated. If you do give a gift then you should make sure that it is of high quality, expensive and not alcohol, pork or anything else that is offensive to Muslims. High quality traditional perfume is a very good choice. Qatar is a wonderful and interesting country to visit and do business in. It can also be quite overwhelming for western visitors who are not used to Muslim and Arabic culture and customs. But as long as you remember to be modest, respectful and are flexible with your time you should have a successful business venture in Qatar

原文:https://www.careeraddict.com/master-business-etiquette-in-qatar

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