如何掌握古巴商务礼仪

1492年克里斯托弗·哥伦布登上加勒比海古巴岛时,他宣称这是“人类所见过的最美丽的土地”然而,今天,古巴面临许多政治和经济挑战。该国自1960年以来一直受到美国的贸易禁运,这意味着美国公民、美国公司和美国公司的外国子公司不得与古巴做生意(有少数例外,特别是在人道主义产品方面)。由于其北面90英里的邻国是禁区,古巴经济在很大程度上依赖苏联和东方集团国家。苏联的崩溃对古巴经济打击很大,但也为其他贸易伙伴创造了巨大的机会。今天,古巴与许多前东方集团国家以及中国和中美洲、南美洲和欧洲国家进行贸易。除非你是美国人或为美国公司(或其子公司)工作,否则你可能会发现自己去古巴出差。这是你需要知道的。

政治和政府
古巴是一党制的共产主义国家。正因为如此,古巴人的个人权利和自由比许多其他西方国家更受限制。对政府或政府官员的批评会被判入狱,所以古巴商业礼仪的第一条规则是避免谈论政治或政府。商业熟人的安全话题包括家庭、旅行、天气等。

问候
商业同事,尤其是那些第一次见面的同事,用坚定的握手和友好的眼神相互问候。彼此都很了解的同事可以亲吻对方的右脸颊来问候对方。总的来说,古巴人不练习“拍拍背”问候,被陌生人这样触摸可能会不舒服。
向新同事讲话时,首先要正式。使用此人的头衔——医生、教授、先生、夫人等。–单独或后面跟着他或她的姓。如果这个人有两个姓,只使用第一个。除非被邀请,否则不要使用名字。

规矩
在古巴,等待一个小时左右会议开始并不罕见。然而,总是从期望准时开始——换句话说,准时出现。

穿衣
很大程度上由于温暖潮湿的气候,男性的职业装相当随意。比起西装,你更可能看到棉衬衫和长裤。然而,古巴男人很少在公共场合穿短裤,所以要穿长裤。
女人可以穿裤子或裙子/连衣裙,但应该总是穿着端庄。

沟通
西班牙语是古巴的官方语言。许多商人确实会说英语,但是聘请翻译仍然是明智的。
说话时打断别人是很常见的,不被认为是粗鲁的。然而,当你和某人说话时,把目光移开被认为是不礼貌的。

法规和政府
古巴生活的几乎所有方面——包括商业——都受到政府监管。在计划去古巴出差时,给自己一段很长的准备时间来处理繁文缛节和礼仪是很重要的。古巴商会可以告诉你旅行前和旅行期间需要做什么。

古巴是一个美丽的热带岛屿,是热情、充满活力的人民的家园。然而,经济机会和个人自由是有限的。为了使你的旅行获得成功,在你到达那些美丽的海岸之前,尽可能多地了解这个国家及其文化是很重要的。

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When Christopher Columbus landed on the Caribbean island of Cuba in 1492, he declared it, “the most beautiful land human eyes have ever seen.” Today, however, Cuba faces many political and economic challenges. The country has been under a trade embargo from the United Sates since 1960, which means that U.S. citizens, U.S. companies, and foreign subsidiaries of U.S. companies are barred from doing business with Cuba (there are a few exceptions, especially in terms of humanitarian products). With its neighbor 90 miles to the north off-limits, the Cuban economy depended largely on the Soviet Union and Eastern bloc nations. The collapse of the Soviet Union hit the Cuban economy hard, but it created huge opportunities for other trading partners. Today, Cuba trades with many of the former Eastern bloc nations as well as with China and countries throughout Central America, South America, and Europe. Unless you’re an American or are working for an American company (or its subsidiary), you may find yourself heading to Cuba on business. Here’s what you need to know.

Politics and government
Cuba is a one-party Communist nation. Because of that, Cubans are more limited in personal rights and freedoms than in many other Western countries. Criticism of the government or government officials is punishable with time in prison, so the first rule of business etiquette in Cuba is to avoid starting conversations about politics or the government. Safe topics for business acquaintances include family, travel, the weather, etc.

Greetings
Business colleagues, especially those meeting for the first time, greet each other with a firm handshake and friendly eye contact. Associates who know each other well may greet each other with a kiss on the right cheek. In general, Cubans don’t practice “pat on the back” greetings and may be uncomfortable being touched in that way by a stranger.
When addressing new colleagues, start by being formal. Use the person’s title – Doctor, Professor, Senor, Senora, etc. – either alone or followed by his or her last name. If the person has two last names, use only the first. Don’t use first names unless invited to do so.

Punctuality
It’s not unusual in Cuba to wait an hour or so for a meeting to begin. However, always start with expectation of punctuality – in other words, show up on time.

Dress
Due largely to the warm, humid climate, business attire for men is rather casual. You’re more likely to see cotton shirts and slacks than suits. However, Cuban men rarely wear shorts in public, so stick to long pants.
Women may wear either pants or skirts/dresses but should always dress modestly.

Communication
Spanish is the official language in Cuba. Many business people do speak English, but it would still be wise to hire an interpreter.
Interrupting someone while speaking is common and not considered to be rude. It is, however, considered rude to look away when you’re speaking to someone.

Regulations and the government
Almost all facets of life in Cuba – including business – are subject to government regulation. When planning a business trip to Cuba, it’s important to give yourself a long lead time to work through the red tape and protocol. The Cuban Chamber of Commerce can tell you what you need to do before and during your trip.

Cuba is a beautiful tropical island that is home to a warm, vibrant people. However, economic opportunities and personal freedoms are limited. For your trip to be a success, it’s important to learn as much as you can about the country and its culture before you arrive on those beautiful shores.

原文:https://www.careeraddict.com/master-business-etiquette-in-cuba