如何在哥斯达黎加掌握商务礼仪

Costa Rica has become a premier vacation spot due to ecotourism, pristine rainforests, and towering volcanoes. Thanks to the nation’s stability, it’s also a superb place to do business. And, like any other country, Costa Rica has its own rules when it comes to business etiquette. Whether you’re moving to Costa Rica or visiting on a business trip, here’s what you need to know about customs and manners.
由于生态旅游、原始雨林和高耸的火山,哥斯达黎加已经成为首要的度假胜地。由于国家的稳定,这里也是做生意的好地方。和其他任何国家一样,哥斯达黎加在商务礼仪方面也有自己的规则。无论你是要去哥斯达黎加还是出差,以下是你需要了解的风俗习惯。

Greetings
Handshakes are always appropriate, although cheek or “air” kisses are common among business associates who have known each other for a while. In keeping with their machismo Latin culture, however, men don’t kiss men. Male business associates exchange handshakes or one-armed hugs.
问候
握手总是合适的,尽管脸颊或“空气”吻在认识一段时间的商业伙伴中很常见。然而,为了保持拉丁文化的男子气概,男人不亲吻男人。男性商业伙伴握手或单手拥抱。

Titles and names
Titles are important and should always be used when greeting a colleague or business associate. Names aren’t necessary; the title alone is sufficient. For people who don’t have titles, it’s common to use the honorific Don/Dona along with the person’s first name: Dona Maria. Don’t use the first name alone unless you’re specifically invited to do so.
Most native Costa Ricans have two last names: one from their father – listed first – and one from their mother. But only the first of the two last names is used when addressing someone.
标题和名称
头衔很重要,在问候同事或业务伙伴时应始终使用。名字不是必须的;仅标题就足够了。对于没有头衔的人来说,人们通常会把尊称唐/多纳和这个人的名字:多纳·玛丽亚一起使用。除非你被特别邀请,否则不要单独使用名字。
大多数哥斯达黎加本地人有两个姓:一个来自他们的父亲——列在第一位——另一个来自他们的母亲。但是称呼某人时只使用两个姓中的第一个。

Business relationships
Small talk is an important part of any business conversation. Colleagues stop and chat for a minute, even if they’re just passing in the halls. During meetings, it’s considered rude to jump into the purpose of the meeting without engaging in small talk first. Unlike in some other countries, where personal and business lives are kept quite separate, family is extremely important to Costa Ricans, and they almost always welcome being asked about their family’s well-being.
商业关系
闲聊是任何商务对话的重要组成部分。同事们停下来聊了一会儿,即使他们只是路过大厅。在会议期间,不先闲聊就进入会议的目的被认为是不礼貌的。与其他一些个人生活和商业生活完全分开的国家不同,家庭对哥斯达黎加人来说极其重要,他们几乎总是欢迎被问到他们家庭的幸福。

Dress
Business dress is rather formal. Men usually wear conservative, dark business suits, although it’s acceptable to discard the jacket in warmer parts of the country. Women typically wear pants, although a dress or a skirt and blouse are certainly acceptable. Because of the hot climate, grooming and personal hygiene are important, too. Daily showers (at least) are expected.
穿衣
商务服装相当正式。男人通常穿保守的深色西装,尽管在这个国家较温暖的地方丢弃夹克是可以接受的。女人通常穿裤子,尽管裙子或裙子和衬衫肯定是可以接受的。因为炎热的气候,打扮和个人卫生也很重要。预计每天都会有阵雨(至少)。

Politeness and agreeability
Costa Rican culture is very indirect and non-confrontational. It’s rare to see disagreements and accusations. In fact, saying “no” is considered rude, even if that is the real answer. In Costa Rican culture, “maybe” often means “no”.
礼貌和宜人
哥斯达黎加文化是非常间接和非对抗性的。很少看到分歧和指责。事实上,说“不”被认为是粗鲁的,即使这是真正的答案。在哥斯达黎加文化中,“也许”通常意味着“不”。

Gender issues
While women are now considered to be equal to men – especially in business – there are remnants of Latin machismo in the culture. It’s very common and quite acceptable for men to stare at women, to whistle, and to shout compliments. In most cases, it’s best to take it in the spirit in which it was tended, which is almost always complimentary. However, if the behavior is making your work life uncomfortable, don’t be afraid to speak up; just be more indirect than you would in a country that has stricter rules on how men and women interact.
性别问题
尽管女性现在被认为与男性平等——尤其是在商业领域——但在文化中仍有拉丁大男子主义的残余。男人盯着女人看、吹口哨和赞美是非常普遍和可以接受的。在大多数情况下,最好以照顾它的精神来对待它,这几乎总是免费的。然而,如果这种行为让你的工作生活不舒服,不要害怕说出来;在一个对男女互动方式有更严格规定的国家,要比你更间接一些。

Entertaining
Lunch is the main meal of the day. Therefore, most business meals are held in the evening, and spouses are usually welcome to attend. If you’re invited to a meal at your host’s home, don’t show up empty-handed. Appropriate gifts include wine, chocolates, or flowers.
有趣的
午餐是一天中的主食。因此,大多数商务餐在晚上举行,通常欢迎配偶参加。如果你被邀请去主人家吃饭,不要空手而归。合适的礼物包括葡萄酒、巧克力或鲜花。

You should quickly feel comfortable with business culture in Costa Rica. If you mind your manners and are warm and friendly, you’ll do just fine.
你应该很快适应哥斯达黎加的商业文化。如果你注意礼貌,热情友好,你会做得很好。

原文:https://www.careeraddict.com/master-business-etiquette-in-costa-rica

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